The main page where you can create, monitor and edit Housekeeping, Maintenance and To Do tasks in real-time. Prioritize and schedule them, and send special alerts for high-priority tasks.
Available Task Management Functions
Real-time room statuses/availability update
Choose specific/multiple guest rooms/specific public zones for assigned tasks
Choose one or more responsible executors for each task
Change and add notes
Smart filters for quicker search
Prioritize and schedule tasks
Send special alerts for high-priority tasks
Keeps an electronic record of all important information in one place and visible by all departments. Records are organized by date, time, author, room number and include smart filters.
Each new record has an option to choose:
Log Type (housekeeping/maintenance etc.)
Employee to whom it's referring
Add additional information or edit
Log page includes smart filters
Real time messaging allows all level employees and to communicate instantly regarding tasks, reporting, and progress updates
Available for use on both desktop and mobile app.
Each message contains information about the date, time and author.
Instantly reply to have a back and forth conversation
Upload images or have your people upload images to show progress.
"Quick quote” feature helps make chatting faster by suggesting the names of rooms, employees, and commonly used phrases.
Multi-Access Levels allows you to make messages visible for groups of people. For example, you can send a message to managers while making it invisible to housekeepers or other employees.
A user-friendly application that allows employees to receive cleaning, maintenance and to-do tasks in real time. No more paper, phone calls or lost tasks!
Mobile App Features
View assigned tasks and work on them in real-time.
Receive app notifications for priority tasks and messages.
View information about room type, occupancy status, and any special requests.
Record all materials used and discarded in each task.
Update task statuses from start to finished, paused, DND, refusal, or delayed service.
Create remarks regarding maintenance or other issues and attach photos.
Report Lost & Found items.
Communicate through chat.
Priority tasks are color-coded for convenience.
Main tool for a supervisor to track, inspect, and evaluate all assigned tasks in real time. In addition, with the ability to add a new task and send messages on the go.
A quick overview of all tasks that currently need inspection
View task statuses in real time
Create new tasks
Add remarks or photos to the existing task
Manage lost and found items
Quality checklists for every task
Consists of a list of all rooms and other areas on the property. Through the room list a user can access each room, make changes in the room description and create remarks.
Additional Benefits & Features
Instant total visibility of all guest information in the hotel
Smart filters for quick searching
Easy and simple navigation
Keeps track of each room’s history:
Last 10 tasks related to the room
Last 10 related log records
Last 50 related media images
Write notes on the fly
Edit the descriptions of each room
Allows you to monitor materials moving in and out of the stock in real time. It also includes analysis reports, lot tracking, and support to help with cycle counting.
Benefits of The Inventory Module:
Easily manage all physical goods used and/or discarded in the hotel.
Will allow you to keep track of supplies in your warehouse by classification of items and completed transactions.
Keep your vendors list and contact information all in one place.
Each task and room has a pre-set amount of materials that are expected to go with it. These amounts are differentiated by room type, room occupancy, and task type. Everything is accounted for in HKeeper.
Allows you to track deliveries and distribution to storage through the transactions function.
Provides descriptions of the movement of any resources inside the hotel through each transaction report.
Export your data whenever you want.
Allows you to analyze the workﬂow both from the perspective of spent human resources, material resources and task performance.
Detailed performance report for each employee measures the results of tasks completed in terms of the specific time frame, job quality, and materials used for each of them.
Detailed report for each room that counts: notes, pictures, tasks completed, and materials used or discarded during those tasks.
Real-time reports on the number of completed, in progress, not started and paused tasks.
Analysis of the amount of time used to complete each task type
Reports can be produced at any time interval. (daily, weekly, monthly)
Gives an option to track lost & found items that have been stored, and you can manage them at any time. Keep historical data on each item without a time limit.
Lost & Found Features
Description Form allows you to categorize each item by:
Type (perishable/electronic, etc)
Room number/name where the item was found
The employee who found the item
Warehouse where the item is stored
Revision option to make changes at a later date.
With help of the employees module you can create a list of employees, manage their responsibilities, and determine how much access they have to information within HKeeper.
Stores information about each employee
Unique password for each user
Option to assign Role & Position
Enable and Disable users
The media page collects all photos taken in rooms during tasks or while creating tasks, so you can easily get a visual presentation of the property